Updated quote from Kathy at FishVille on 2/3/2017 –
“The representatives at Charternet have been fabulous to work with! Inquiries and requests receive immediate response, pricing is very fair and their goal certainly seems to be 100% customer satisfaction! I highly recommend this very knowledgeable team to any business wishing to improve their web presence! No drama, just terrific, competent professionals!”
We are thrilled to highlight our next customer feature – Fishermen’s Village! Now, this feature is a little bit different than our past highlights for 2 reasons:
- We DID NOT design their site
- We DO NOT do online marketing for them
You read that right – Fishermen’s Village brought on Charternet Web Solutions after they had already redesigned their site and found a marketing team. So, I bet you are wondering why they sought us out in the first place? The answer to that is simple: quality, professionalism and consistency.
Kathy, give us a little back story. What led you to move your website hosting and maintenance to Charternet?
“We were looking for quality, professionalism and consistency for the management of our website/host company. We had previously worked with Charternet with great results on our first website. It was time to partner with them again!“
In your opinion, what were the specific issues you had with your previous host provider?
“Main issues were lack of timely response and the need to be able to partner with the host company to make sure I was kept in the loop as marketing director for the property.”
Since switching to Charternet Web Solutions, what has changed? What can you do now you couldn’t do before?
“I now feel confident that issues will be addressed and resolved in an extremely timely fashion AND that I will be educated on what caused the problem/issue. They have taught me how to make changes to our website which can be done in house, allowing me to be more confident and effectively promote our property. Everyone I have had the pleasure of working with at Charternet has gone above and beyond the call of duty in servicing our account. I feel like I am part of their family, that they care about our success and want to continue to supply us with reliable and thorough customer service. I give them an A++++!! Oh, and did I mention how patient they are!!!”
Looking for a trustworthy source to be part of your online team that is already educated about your industry – that is us! Our hosting package offers many more features than the “big guys” plus the focused attention and dedication of a specialized firm.
Contact us today if you’re ready for a team dedicated to helping you reel in that next customer!