Category

Launched Sites

CUSTOMER SPOTLIGHT: The Devil is in the Details with Tuna Hunter!

By | Custom Content, Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

We are back with another amazing customer spotlight! And let me tell you – this was an amazing project from beginning to end! Charternet and Tuna Hunter have had a working relationship for the better part of 2 decades. Over the last few years, we all came to conclusion it was time to redesign and consolidate their dated website and mobile website as it was directly effecting their search engine rankings. Read what Tuna Hunter thought of the whole process:

Give us a little back story.

“I built our original website back in 1993, pure HTML & SEO did not even exist! That was great for a few years. We decided to upgrade again in 2000-ish to a “table-based site. That is when our relationship with Charternet began – they would upgrade and handle the SEO. Keeping up with SEO on my own, after my full-time-plus job, became too much for me to do as a side-job. Charternet obviously knew what they were talking about and as a result we have been happy with Charternet for years!”

In your opinion, what were the specific issues you wanted fixed with the redesign?

“As web design advanced, fishing regulations changed, and social media took off, our great “new” site was dated – and I knew it.  It just did not look good on a phone. Another problem was that our website was totally separate from our social media accounts, even though we had the requisite links and buttons. Keeping up with site changes and social media was a chore.  In a year or so, the combination of more charter boat sites out there, our site not being responsive, and all the work to maintain both site and social media was taking a toll on us and on our rankings. It became abundantly clear – we had to change to a responsive, integrated site, and sooner rather than later.

About the same time, we found we were getting dinged by Google for not having modern responsive pages – right at the beginning of our season. Ouch!  Charternet was very sensitive to this and worked hard to get things done quickly.  Because they know the business, they were able to incorporate features and effects that make sense for a fishing charter business.

We were able to get the new site finalized and turned on in a matter of weeks. The CWS Marketing team was onboard for SEO the whole time and we gave them the challenge of increasing rankings for keywords where we had slipped, as we launched. A big fear of launching the new site was a slip in rankings.”

How did the redesign process go?

The new site launched on a Monday. That week, we got 2 reservations via the new Reservations page – a new page where clients can securely enter their credit card info while requesting a date. No call, just direct reservations. The following week, 3 more. Now we direct persons to the Reservations page, to secure their reservation when they are ready. Plus, we have all the contact info in a database. Much simpler than doing everything by phone, and much more effective at closing a charter than we had anticipated.

There was no drop in rankings. In fact, we improved on those keywords we had dropped from, thanks to focused work from CWS Marketing team.

Our social media posts now appear on our page, as we post them. All I need do is blog posts which I can do on my phone or iPad or laptop!

Bottom line:

  • We have ONE clean modern responsive site.
  • All our social media are linked in.
  • Ease of adding Fishing Reports
  • Ease of updating the site when needed. 

Most important:

  • We have a site that says TUNA HUNTER!
  • Our rankings in a short time are the same or better, and climbing.
  • Ease of reservations means ease of closing a charter – and that’s what we want!”

 

Was the redesign process worth it?

“The CWS Design Team will tell you, this was NOT an easy job for them – the Captain was very picky and very leery of any changes. I actually went through everything in the first round page by page, line by line with adjustments and comments. This took time – if I wanted a certain result, I had to give Charternet every photo, text, comment, question, like or dislike, to get to a site that I really love. It was my responsibility to put in the time to give them detailed feedback.

We could not have done this without Charternet – I do not have the time, the WordPress design skills, or the SEO skills. There are some nice touches – features, transitions, hover states – that the Design Team dropped in that make a subtle, professional positive difference.  I would never have thought of these. 

While I could say I wish we got here sooner … the path we took got us to this site, and I am happy with the end result.  More important, the Captain is happy!”


We cannot thank Tuna Hunter enough for teaming up with us again and taking the time to give us all the details of their design process!

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

Customer Feature: A Complete 180 for All-Inclusive Sportfishing!

By | Custom Content, Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

We are back with amother amazing customer feature! When we first started on the design process for All-inclusive Sportfishing // Marlin My Darlin, they were facing several big issues we needed to tackle: being blacklisting on search engines, the inability to update content on their site and post fishing reports, and quickly falling behind in the fierce market that is fising in Fort Lauderdale. And boy – what an anazing transformation! Here is what Rick, owner and operator of All-inclusive Sportfishing // Marlin My Darlin, had to say about his process:

“I decided to go with Charternet after careful analysis of related sites and conversations with many others in the ‘website business’. There is true talent and experience here with the entire team involved in active participation during my project. In parting ways with my previous host, I really had only a single but important issue – and that was accessibility.  Lack of accessibility with my previous host is what led to the demise of our relationship and had me looking elsewhere.

So here we are at Charternet – and I couldn’t be happier. The communication is outstanding and they are Prompt. That “P”  being a capital letter is not an error. They are simply on top of everything: offering the professional advice and insight that has resulted in a beautiful site.  The painful search for a new company to handle such an important decision was made a bit easier by a simple fact: they (Charternet) had two sites that ranked ahead of mine.  Now with Charternet on my team, we have a new and intelligent flowing site. And communication. I call with a content question, they answer the phone.  An e-mail gets a quick response and always fast response from the marketing team. They find the time for me. That’s a biggie.

Needless to say, I am very comfortable with the team at Charternet and look forward to enjoying the additional insight they bring to the table.” – Rick Brady, All Inclusive Sportfishing // Marlin My Darlin

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

Personal Service – It Does Still Exist

By | Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

Here we are with our latest customer feature – Global Yacht Services! When Charternet came under new management back in 2014, the new team at Charternet Web Solutions had the honor to continue a longtime partnership with Global Yacht Services with a sleek, new website redesign! However, in this feature, we are highlighting the amazing relationship with Global Yacht Services since the launch of the site.  We recently sat down with Mike, owner of Global Yacht Services, to review his feedback and see what kind of impact to the business the redesign process and continued relationship with Charternet has had!

Give us a little back story.

As a Worldwide Supplier of Yacht Equipment and Services, my job takes me all different places.  I get calls from Captains, Engineers and Crew from Croatia to Thailand and all throughout the Caribbean and Europe.  Which means, I don’t have a lot of time to worry about my website.  That’s the main reason I hired Charternet Web Solutions.  Their marine industry experts redesigned and host my website.  They gave it a much more modern style using their insight to maximize my imprint on the web.”

And how has your website and business been since the launch?

“Since the launch of my website things have been operating very smoothly.  If I have any questions or would like to add anything, I can always count on the team at Charternet Web Solutions to resolve any issues in a timely manner.  They offer the personal service that is so hard to find in this day and age.  It’s always good to speak with a real person every time you call.  Good luck finding that with one of the big hosting companies.

 

Was the redesign process worth it?

Charternet Web Solutions is a great company to partner with.  Although we all receive lots of those emails “promising” web sites for a few bucks, sometimes we have to stand back and think about what it means for our business.  As we go through business day after day, the old saying that “you get what you pay for” certainly rings true as far as advertising and good service goes.  My site is the first place my clients and prospects go to find out about me and the services I offer.  I’ve found Charternet is a company I can trust to ensure we are looking our best.  At the end of the day, it’s nice to know that my website is in good hands and I’m comfortable knowing that it’s one less thing I have to be concerned with.  I can say in all confidence that going with the good people at Charternet Web Solutions has no downside…

A huge thank you to Mike at Global Yacht Services for taking the time to sit down with us and giving us your honest opinion of your experience with the Charternet team!

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

New Mobile and User Friendly Website + Booking Calendar Integration for Charleston Charter Fishing!

By | Custom Content, Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

We are starting off March with an amazing website transformation with Charleston Charter Fishing! The team at Charternet Web Solutions had the honor of continuing our longtime partnership with Charleston Charter Fishing by updating his aging website into a user-friendly, responsive website that not only made is customer base happy, but also made Capt. Geoff, owner and operator of Charleston Charter Fishing, happy too! Take a look at what he had to say about his entire website redesign process:

Give us a little back story. What led you to redesign in the first place?

“My existing website was made in 2009 by Charternet. Over the years, it had become somewhat archaic and, in an attempt to achieve the functionality I wanted, we had bolted on some pieces over the years. As I saw how technology was advancing and knowing I do not do any print advertising, it was important to me that the website be crisp and overtime it had begun to look dated.”

 

 

In your opinion, what were the specific issues you wanted fixed with the redesign?

“Two big problems. First, I could never make any changes by myself and would always have to call web guy. As a result, absent content made the blog and site seem stale. Simply changing my prices was a big deal. I also had zero ability to monitor titles, meta data and tags. This made my organic SEO growth limited at best.
Second, both my constant contact and google analytics were consistently proving what everyone was saying: that mobile/tablet users were outnumbering desktop users. Mobile became the largest slice of the pie for me in 2015. And once Google made it clear that sites that were mobile friendly would be ranked higher, I had to make a change.”

How did the redesign process go?

“Throughout this whole process, I was actively able to work with the Charternet team to develop a site that had a much cleaner presentation. It is now on the WordPress platform so I can edit literally everything myself and focus more on building up my organic SEO rather than PPC.”

 

 

Was the redesign process worth it?

“I have been with Charternet since 2009. One of the most appealing things to me about continuing to work with them is that someone is always there – year in and year out – to pick up the phone. I could have saved money by going with a one-man shop or someone’s sister who moonlights as a designer but I would have lost much more in piece of mind!”

One of our favorite parts of Charleston Charter Fishing’s new website is the brand new, fully customizable booking calendar! This particular booking calendar allows for Charleston Charter Fishing to offer a fully responsive booking option on his site, shows full availability to potential clients, and the collection customer payment information while not actually charging them until the day of their charter (collection deposit is available also) all on a highly secure site! Below we briefly show the customer experience and administrative flexibility:

Front End:

 

Administrative side:

A huge thank you to Charleston Charter Fishing for taking the time to share their experiences with the Charternet team but let’s close it out with our favorite quote. “I wasn’t sure Charternet was right for me until…..I saw the bloopers at the end of the “Meet the team” video. I knew for sure then I would be in good hands.” – Capt. Geoff!

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

A Website Update Boosting it “Light Years” into the Future Featuring Marine Diesel!

By | Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

And we are back with another customer feature for you! We had the privilege to work with Marine Diesel on updating their website last year. Our team has so enjoyed working with everyone at Marine Diesel, but when we asked them if we could feature their redesign in one of our customer spotlights, their response was amazing – let’s just say they had a “dark side” experience prior to having us “Jedis” join their team! In their own words, here is what Marine Diesel had to say about their redesign experience with Charternet Web Solutions:

Once upon a time, in a galaxy far, far away, we had a customer that wanted to exchange services. He ran a website hosting company and offered to get us on the internet with a ‘great website and launch our exposure into the stratospheric’! And with that, a deal was struck: we would work on his boat and he would create a website for our business.

The website that we received from him was not at all what we had expected. It was too dark, had no information, and graphically it was a disaster. To top it all off the contact page didn’t work and there was placeholder content everywhere – for a year! Getting in touch with him to fix these issue was next to impossible and if he did make some changes, he usually broke something else.

The worst part was that we felt embarrassed to send any customers to our website. As a result, we just kept it on the back burner – basically pretending that it didn’t exist. Occasionally, my boss asked me to change the graphics around and try to link some pages together, however I am not a web designer so it was still amateur status at best.

 

Prior to our redesign, the majority of our business comes from word of mouth. It is a small industry on a big coast and in the beginning, business would be local with a few exceptions of people out of state looking for hard to find parts. A lot of where we would spread our name was on boating forums and through Ebay sales. Many of our customers are world travelers and our name would get around that way. Our base of manufactures has also helped to get our name out there.

That all changed once we sat down and had a professional company look at our website. Charternet Web Solutions worked with us on getting a more user-friendly, refined, and informative website. How they explained everything and how they laid it all out for us, we knew right away this was going to be a worthwhile investment. Being able to work with a company that truly knew our industry and had the ability to give us what we needed played a large part in us deciding to go with Charternet Web Solutions!

 

 

Since our website redesign, we have been able to step our marketing and advertising up a notch without being embarrassed on where we are sending our potential clients or worry about marking the wrong first impression!  Also, our new website gives us more exposure over the internet by allowing people to search for specific services or parts and have our website come up. It doesn’t look like a thrown together, placeholder site anymore.  This gives our current customers a reliable avenue to contact us – where ever they are in the world! Plus, we have the added bonus of the manufactures that we are dealers for have a great site to add their name to. And we know they are happy to put their logo on our website and get the exposure they deserve!

Over all, our website redesign experience was painless and effortless. The team at Charternet Web Solutions is very professional, informative, and have a level of expertise that will give you the piece of mind that your website will be on the cutting edge of web design and innovation. Their knowledge about our industry, courtesy, attentiveness, and continued quick response have made us at Marine Diesel Services happy to be a part of the Charternet Web Solutions family.

We cannot thank Marine Diesel Services enough for taking the time to write out their opinion of their experience with the Charternet team!

Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

5 Dated Sites Consolidated to 1 Modern, User-friendly Website for Bareboat Sailing Charters

By | Customer Spotlight, Industry News, Launched Sites, Website Design | No Comments

Here we are with our second customer feature this month – Bareboat Sailing Charters! Over the last 2 months, Charternet Web Solutions had the honor continuing our longtime partnership with Bareboat Sailing Charters with a website redesign to consolidate 5 websites (with identical content) down to a manageable, modern, user-friendly website that would convey what Bareboat Sailing Charters is all about.   We recently sat down with Brian, owner of Bareboat Sailing Charters, to review his feedback and see what kind of impact to the business the redesign process has had!

Bareboat Sailing Charters specializes in chartering new and near-new Beneteau and Jeanneau sailboats ranging from 42 – 54 feet. They start your charter adventure in Newport, RI in the most famous harbor in America – Newport, Rhode Island. Also, they are the largest bareboat yacht charter company in New England!

Give us a little back story. What led you to want a redesign in the first place?

I have been a longtime client of Charternet Web Solutions. They managed several variations of the same site for me on 5 different domains for a long time. With so many sites and places to edit, it took quite a few man hours to make sure everything was running the same on all sites – including a separate mobile site. I began to realize this last year that not only was it getting costly to make edits, but since my site was a bit dated, I was losing potential customers based on user experience as well. I decided I wanted to consolidate everything into one place with a modern, easy to navigate forum.”

In your opinion, what were the specific issues you wanted fixed with your redesign?

“My main issue was that I had a lot of content spread across a lot of domains (5 in total). The content on my site was hard to navigate and not conveying the message I wanted to give to my customers. I wanted to give my customers something that was clean, make it easy to find the information they needed, responsive so they could view it on the go, and just more user friendly.

How did the redesign process go?

“The design process with the whole Charternet design team was amazing. Everyone I worked with from the initial design meeting to the launch and fine-tuning of the site at the end was amazing. The designer conveyed the look and feel I was going for while still being able to incorporate some important form customizations I had on my old site. It seemed from the very beginning we were all on the same page and the end result shows it.

 

 

Was the redesign process worth it?

The whole redesign process was a little daunting when I decided this was the route I needed to go. But I want to give many thanks for the great service the whole Charternet team has provided during the design process and after launch. And we really love the site too! It looks so good! We have been getting lots on compliments on it since launch and look forward to the ease of maintenance going forward! To sum it up – I’m very happy! With everything said and done, I am very pleased with how this whole design process went and even more happy continuing working with the whole Charternet team!

A huge thank you to Brian at Bareboat Sailing Charters for taking the time to sit down with us and giving us your honest opinion of your experience with the Charternet team!

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

petroleum marine contractors display

New Website Launch | Full Service Marina Fueling with Petroleum Marine Contractors

By | Launched Sites, Website Design | No Comments

We have officially launched the new build for Petroleum Marine Contractors! This brand new site features a modern clean design, mobile friendly responsiveness and easy navigation that truly conveys their reputation as the most experienced full service marina fueling contractor in the Southeast! Built on our Captain platform, Petroleum Marine Contractors has the tools for keeping the site fresh & current and search engine friendly with an easily accessible, user friendly modern content management system!

Included in the Captain platform is the option to give the Charternet Support Team a call to make any website updates (up to 1 hour free per month). This added benefit to Petroleum Marine Contractors ensures the ability to keep fresh content on the website at all times including updates to marina fueling installations, fuel system compliance testing, and meter calibration.

Learn more about Petroleum Marine Contractors below:

Petroleum Marine Contractors

Learn More about Petroleum Marine Contractors

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283

 

Budget Friendly Redesign for Latitude Sailing

By | Customer Spotlight, Launched Sites, Website Design | No Comments

We bet we know what you are thinking when you hear “your website needs a redesign”. It’s not far from “cha-ching”! But we can confidently say that that is far from the truth! We had the privilege to work with Latitude Sailing this last spring and now they have a brand new, mobile friendly, wallet friendly website that truly conveys what their sailing charters have to offer. Built on our Skipper platform, Latitude Sailing is now human and search engine optimized!

 

The Skipper platform allows Captain Chuck the ability to make his own changes utilizing a user friendly content management system. Also included in the Skipper platform is the option to give the Charternet Support Team a call to make any website updates (up to 1 hour free per month for the first year). This added benefit ensures the ability to keep fresh content on the website at all times including updates to sunset cruises, bareboating rate changes, and sailing instruction and training!

Interested in increasing traffic to your site? Time to modernize your site and deliver the right 1st impression? At Charternet Web Solutions we deliver sites that offer easy navigation, making the redesigned websites both human and search engine friendly. We take pride in offering responsive design, a necessity for businesses to connect effectively to the smart phones and devices that are quickly replacing the desktop/laptop.  Contact us today to get started!

 

Charternet Web Solutions
Dedicated to Keeping You on the Water
www.charternetwebsolutions.com
844.866.9283